Before you write
How quickly do you reply?
We aim to reply within 24 hours. For urgent matters, call us at +1 (514) 282-8824.
Can I change or cancel a booking?
Yes — contact us at least 48 hours before your session to change or cancel without penalty. Include your booking number.
Do you host group events and corporate outings?
Absolutely. Go to the Groups page and fill out the form.
Are you open to media and press partnerships?
Yes! Contact us and include the name of your publication. We’re happy to work with creators and journalists.
Is there a phone number?
Yes: +1 (514) 282-8824. We’re open every day from 10 am to 11 pm.
Contact us
Questions, booking help, group events or media requests.
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Hours
Every day, 10 am – 11 pm